chase debit card not working customer service number

'They should have a picture of who actually did,' Bell said. 'Why would I do four separate transactions right in a row? Right?' 'I said, 'This is ridiculous,'' Bongiorno said. 'And that's definitely not true,' said Sindelar. The bank said the customers authorized those withdrawals. They wait for the victim to leave, then walk up and continue making withdrawals on their account.Īll three victims filed a fraud claim with Chase Bank. MORE: California man deposits $33K check in BofA account, never sees it again as branch closes When you tap, the account remains open for more transactions, unless the customer proactively logs out. So customers tap their card instead - and here's the trick. So you can't, you can't use your card,' she said. 'She told me that they put glue in the card reader of the ATM machines. ''Oh, if you have a chip in your card, you could tap it,'' Bongiorno said. 'My partner was here, the guy next to him was here. 'So I was using the ATM machine on the right hand side,' she said. Pamela Bongiorno shows 7 On Your Side how she got scammed at this ATM. But some Chase Bank customers say thieves used the tap feature plus some ordinary glue to steal their money. The tap feature uses radio waves to access your account - no need to insert your card. Now there's a new kind of ATM fraud - and a warning to watch out if you use the 'tap' function on your debit card. Some use skimmers to steal your account number, or stand nearby to rob customers. SAN FRANCISCO (KGO) - ATMs provide great convenience - but they're also longtime targets of thieves. Member FDIC.There's a new warning for those who use the 'tap' function at ATMs.

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Chase debit card not working customer service number